Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Milwaukee and the UP of Michigan that provides these benefits to your business.

Things We Do Better

The Top 9 Reasons Why You’ll Want To Work With GoTech IT Solutions:

  1. Quick response – A live person will answer your call, or you can enter a service ticket yourself via email or online with our streamlined service ticket system. Tickets will be answered by a technician within 20 minutes and we’ll start working on your issue. We can log in to your computer or server remotely and resolve many issues immediately without waiting for a technician to travel to your location.
  2. Focus on Cybersecurity - ensuring our customers are not breached or ransomed is our top priority. Proper cybersecurity services are NOT provided through a firewall and a piece of software alone. We also provide full compliance services to make sure you are not only protected, but meeting and exceeding any requirements set forth by an external organization or law.
  3. Guaranteed workmanship - our goal is to be proactive with your technology and make sure problems are resolved and addressed before you notice an issue. When an issue does arise, we will fix the problem quickly and make sure that it’s done right the first time. No other technical support company will stand behind their work the way we do at GoTech IT Solutions that’s our PROMISE to you.
  4. Experienced - Our team of technicians and engineers have an average of 15+ years of experience working in IT. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We will not be sending out warm bodies to train on your dime!
  5. Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
  6. Business savvy - We don’t try to sell you the latest techno gizmo – instead – we listen to your business problem and offer several strategies to resolve the ROOT of the problem and achieve your objectives.
  7. One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
  8. Virtual CIO - Never make another technical support call to Comcast, AT&T, QuickBooks, SAGE, Microsoft, etc. again. Have you ever had to call Spectrum? AT&T? Wonderful! Right? Not right. Imagine never having to call those guys again. Let us do that for you. We will never tell you that your technical issue is not our problem. Go call X company. We do that for you and triage the issues for you to bring them to swift resolution.
  9. We won’t EVER hold you hostage, GUARANTEED - Do you know the administrative passwords for all your computers and network resources? Do you have easy access to them? Most companies do not. We provide regularly updated documentation on your network, assets, system health and administrative passwords so you hold the "keys to the kingdom" at all times. That’s our promise and GUARANTEE to you!