Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Milwaukee and the UP of Michigan that provides these benefits to your business.

 

Here Are 9 Reasons Why You’ll Want To Work With GoTech IT Solutions For Your IT Projects And Support:

  1. Quick response – Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
  2. Focus on Cybersecurity - ensuring our customers are not breached or ransomed is our top priority. Proper cybersecurity services are NOT provided through a firewall and a piece of software alone. Are you a sitting duck? We will let you know.
  3. Guaranteed workmanship - hire us to come onsite and put an end to your most challenging computer problems. If after our first visit you are not happy with our technicians or the work we perform, you can cancel your service agreement and we will refund your payment for that full day. No risk, no hassle and no obligation. What could be fairer than that? No other technical support company will stand behind their work the way we do at GoTech IT Solutions that’s our PROMISE to you.
  4. Experienced - We hire only seasoned, professional technicians with at least 5-10 years’ experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We will not be sending out warm bodies to train on your dime!
  5. Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
  6. Business savvy - We don’t try to sell you the latest techno gizmo – instead – we listen to your business problem and offer several strategies to resolve the ROOT of the problem and achieve your objectives.
  7. One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
  8. Virtual CIO - Never make another technical support call to Comcast, AT&T, QuickBooks, SAGE, Microsoft, etc. again. Have you ever had to call Spectrum? AT&T? Wonderful! Right? Not right. Imagine never having to call those guys again. Let us do that for you. We will never tell you that your technical issue is not our problem. Go call X company. We do that for you and triage the issues for you to bring them to swift resolution.
  9. We won’t EVER hold you hostage, GUARANTEED - Do you know the administrative passwords for all your computers and network resources? Do you have easy access to them? Most companies do not. We provide regularly updated documentation on your network, assets, system health and administrative passwords so you hold the "keys to the kingdom" at all times. That’s our promise and GUARANTEE to you!