Fully Managed IT for Your Small Business
Maintain maximum productivity with Fully Managed IT.
With proactive and reactive IT support plus technology solutions to improve your business processes, fully managed IT enables the easier achievement of your business goals.
Focus on growing your business, not your technology.
Improve staff productivity. Optimize business processes, Reduce risk. Increase business continuity. Plan for the future.
Fully Managed IT by GoTech covers four key business areas to take away any technology concerns and allow you to concentrate on your core strengths.
You pay a fixed monthly amount based on your user count and benefit from unlimited support, administration and consulting.
Proactive Maintenance & Monitoring
You’ll experience fewer IT problems due to the constant monitoring and maintenance carried out by our proactive support team.
By keeping a close eye on potential triggers for trouble and planning improvements on an ongoing basis, our team will reduce the number of times IT issues stop your team from working. They will also analyze the root-cause of recurrent problems to avoid repetition.
The majority of support you receive will be proactive, solving problems before they happen and minimizing your need for reactive support.
GoTech will identify vulnerabilities in your systems and any bad security practices in your business processes.
We will ensure you comply with our security best practice checklist, resulting in more secure data.
You’ll also be provided with regular service reports and reviews, with analysis of tickets and trends, and recommendations for further improvements to performance and security.
Fixing Problems Fast
Immediate support when IT issues disrupt your productivity, getting you working again as quickly as possible.
Our service desk is available 24 hours a day and will start working on your requests within 30 minutes. If you’re unable to work at all, we’ll begin fixing your problem immediately.
Faster recovery is achieved by service technicians who get to know your systems and specific needs through working in small teams which service the same networks on a regular basis.
IT to match your Business Aspirations
With the right advice, technology will help you to achieve business goals, increase efficiency and solve internal challenges.
GoTech will take a strategic, long-term view of your business and provide a technology roadmap taking into account your budget projections and targets.
We’ll recommend appropriate technology to automate processes and increase speed and efficiency in any area of your organization.
Having a trusted adviser will ensure your IT is fit for the challenges ahead and give you more time to focus on accomplishing your goals.